Workshops for Parents: Parent Learning Menu
San Diego Unified Back to School Guide
TECHNOLOGY SUPPORT
TECHNOLOGY RESOURCES andFOR FAMILIES
TECHNOLOGY SUPPORT CENTERS NOW OPEN FOR STUDENT DEVICE EXCHANGES
This week, IT opened up 4 Technology Support Centers for Families to be able exchange a broken student Chromebook. The process for families to exchange a device consists of 4 steps:
- Family calls the Family Technology Support Line 619-732-1400
- Support technician troubleshoots the student Chromebook
- If the support tech is unable to fix the issue over the phone and determines a replacement Chromebook is required, directs the family to a Technology Support Center for exchange.
- Family exchanges the student Chromebook at one of the 4 designated Technology Support Centers.
CLEVER ACCESS FOR PARENTS
- Parents this will help in in learning how to sign into Clever in order to access the district's online learning platforms: